Jenny Torres serves as Vice President of Service Center Operations for Suncoast Credit Union Region 8, consisting of northern branches in Chiefland, Crystal River, Inverness, Bushnell, Brooksville, Spring Hill and West Hernando.
Prior to beginning her career at Suncoast, Torres’s finance experience included working at Banco de Puerto Rico. In 1995, Suncoast hired Torres as a representative in the Direct Deposit department. She quickly rose through the ranks, transferring to the Member Care Center (MCC) two years later. Torres established herself in the MCC, learning all areas of the Center and demonstrated a strong ability to problem solve and communicate our highest standard while providing member services. A natural teacher, Torres was promoted to Sr. Trainer in 1999 and then moved up to MCC Supervisor the following year.
After several years as a supervisor in the MCC, Torres showed interest in a new challenge and was hired as manager of the Land O Lakes service center. She served for nine years - the longest term manager of the Land O Lakes service center before being transferred in April of 2014 to the Fletcher service center. She was the third manager of the branch since its opening in 1987.
But Torres’s didn’t stop there. As branch manager at Fletcher, Torres attended evening classes at Hillsborough Community College earning the Professional Credit Union Executive (PCUE) certificate which provided the credential necessary for her latest achievement. In her role as VPSCO, Torres exemplifies what it takes to be a strong leader and can often be heard through the hallways uttering her well-known phrase "let’s go people!"
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