||The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
An affiliate of The Auto Club Group, this position is part of Auto Club Insurance Company of Florida (ACICF), a Florida-based insurance company that understands the importance of protecting your most valuable possessions.
Primary Duties and Responsibilities:
Serves as a team member in implementing and supporting moderately complex service, maintenance and/or support projects. Prepares proposals for business initiatives and provides needs analysis and feasibility studies including cost/benefit analysis. Reviews client requirements and recommends technology solutions that are cost effective and meet ITS technology standards. Conducts impact analysis to ensure compliance with IT policies and procedures. Liaises with users, business lines, vendors and IT staff in order to provide appropriate action, including support and problem resolution. Responsible for the completion and quality of assigned deliverables to ensure meeting department objectives.
The position will be located in our North Tampa corporate office through mid-2018 after which the position will be based out of our new state of art building now under construction located off Waters Ave / Veterans Parkway.
-COMP TIA: A+, Network+, Security+
-Server and workstation administration best practices and implementation
-Server and workstation hardening practices
-Virtualization administration (vSphere and Horizon)
-Network protocols and standards (DNS, DHCP, TCP/IP)
-Documenting incident management and/or break-fix solutions
-Leveraging monitoring tools in order to make technology assessments
Works in a temperature controlled office environment.
College coursework in Computer Science or related field or applicable professional certification and/or relevant technical/analytical/educational experience.
-Active Directory and GPO administration in a multi-site/multi-domain forest
-Windows Operating System (Workstation - Windows 7 and higher) (Server – Windows Server 2008 and higher)
-Web server administration (Windows IIS 7.0 and higher) and or (Tomcat 5.0 and higher)
-VMware virtualization administration (vSphere 5.5 and higher)
-Virtual Desktop administration (VMware Horizon)
-Server administration (Cisco UCS)
-Endpoint Protection technologies (Symantec, Cisco AMP)
-System Imaging and Patching technologies
-Enterprise system and network monitoring
-Developing technology solutions and/or recommendation requiring research and analysis
-Supporting work/projects that require needs and cost/benefit analysis and resolution of changes in project scope
-Gathering business requirements and preparing business proposals for business lines
-Evaluating hardware and software products and developing recommendations for management
-Learn new concepts and technologies
-Take a role in project, decision making and/or it maintenance work
-Evaluate moderately complex problems/changes and understand the inter-dependencies between components
-Strong written communication skills, including, but not limited to, procedures and technical material preparation and presentation
-Available to work off hours and weekends as needed and take part in an on-call rotation
-Lift heavy equipment as needed
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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