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Position Bilingual Customer Service Representative
Organization Aerotek
Location St. Pete
Job Category Full Time
Salary 12.50
Start Date 11/9/2015
Description Answer incoming calls from customers who are inquiring about their energy bills Assist customers with questions about their account and rates they are being billed for their energy needs Educate new customers who are interested in enrolling about company services and the benefits of those features Update contact information including addresses, billing information, etc Toggle between multiple computer screens which contain information about customer account information, energy rate information, utility information, and billing information Retain customers who are trying to cancel services by offering promotions or rebates Upsell customers on new services that may benefit them Update new customer information in the company database system
Contact Matthew Dissinger